IT Support Specialist M F
Pro Lens Projects LLC
Muscat - Oman
منذ 6 يوم
source : HireeJobsGulf

Provide IT support across all the Company s locations Provide proactive rather than reactive services Comply with all established processes and procedures Serve as the first point of contact for all IT issues through IT call center within defining SLA which shall mean Service Level Agreement Perform end users support for all IT related issues within a defined SLA Prepare and deploy new computers and install applications using the existing imaging and packaged applications processes Provide virus monitoring remediation and Operating System OS application patching support Perform preventative maintenance on all IT hardware to include printers projectors VTC and phones Maintain and control IT equipment inventories Configure and maintain new hardware for endusers Ensure proper logging and tracking of user problems using the established IT ticketing systems Maintain documentation for IT equipment spares and configurations TrackIT equipment warranty status

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