Director of Spa and Recreation
Millennium Hotels and Resorts
Muscat, Masqaţ, Oman
منذ 57 يوم

Wee to our World

Our Vision at Millennium & Copthorne Middle East and Africa is to be the preferred hotelpany for our guests, colleagues, and owners while achieving exceptional growth.

We have an Ambition to operate 100 preferred hotels by year 2020.

Job Location

The Grand Millennium Hotel Muscat is the flagship of the Grand Millennium Brand. The Hotel is a Shariapliant with seven (7) F&B outlets, spa and recreation and a total of 328 rooms and apartments.

It is located next to the Muscat Grand Mall

Key Responsibilities

  • Carrying outthe agreed treatments and rmendations with the guests, maintaining anongoing dialog and service advice according to the exact procedures for thevarious treatments.
  • Maximisingprofit through driving revenues and controlling costs within the business;achieving budget through planned initiatives and controlling.
  • Managing andassess the team performance and direct the team to achieve success whereeveryone contributes.
  • Ensuring thata high standard of customer care and treatment is delivered
  • Leading,motivating and directing the other employees
  • Effectivelydriving treatment delivery to meet, and where possible exceed, targets;
  • Ensuring thatthe booking system is managed effectively
  • Maintaining and managing Spa customers data base
  • Monitoringvisitors and assisting with inquiries
  • Receiving andgreeting visitors in an efficient, tactful and courteous manner
  • Ensuring thatthe highest standards are maintained within the spa and oversee the staff toensure smooth running of operations
  • Developing andmaintaining good relationships with guests
  • Guidingtechnicians to acquire a thoroughprehension of client's needs, mistakes andmisunderstanding to be eliminated
  • Health Club and Spa management courses
  • A minimum of 3-5 years previous experience as Spa Manager or Assistant SPA Director in a luxury hotel
  • Minimum 2 years in Management role in an International culturally diverse workforce
  • Middle East Experience is desirable
  • Qualification in hospitality / leisure / tourism
  • قدِّم طلب ترشيحك
    قدِّم طلب ترشيحك
    بريدي الالكتروني
    بالنقر فوق "متابعة"، عطي نيوفو الموافقة على معالجة بياناتي وإرسال تنبيهات البريد الإلكتروني لي، وفقًا لسياسة الخصوصية الخاصة بنيوفو. يمكنني إلغاء اشتراكي أو سحب موافقتي في أي وقت.
    استمارة الطلب