The Junior IT Field Support Specialist is responsible for installing , maintaining and providing technicalsupport to corporate users .
Inspect personal computer equipment, install hardware and peripheral components such as monitors,keyboards, printers and disk drivers on user’s premises *Install and configure specified software packages such as operating systems, business applications and other office tools *Initiate systems and network troubleshooting and monitoring, and replace defective components as needed *Attend unit meetings as required by the hierarchy in order to get informed of new policies and other services related issues *Place support calls to network solution providers and other IT support companies as requested by the hierarchy *Communicate with suppliers as requested in order to get the necessary support regarding Brand Communication interface and files*Assist the IT team in the pre-
opening phase of new stores
Qualifications, Experience, Knowledge
Bachelor's Degree or Technical Degree in computer science 1-2 years of experience in a similar role Fluency in English
Customer Focus Analytical Thinking Attention to details Cultural Awareness Communication Skills Driving and Achieving results Teamwork