Senior Airport Services Agent l Qatar Airways l Sohar
Qatar Airways
Middle East, Oman, Sohar
منذ 15 يوم

About Your Job :

As Senior Airport Services Agent, you will be responsible for providing quality service to passengers in respect to check-

in, boarding, special services, lounges, and baggage services as per QR’s commercial. You will ensure safety standards and procedures are met while passengers and their baggage are handled in a consistent manner.

Your key accountabilities include :

  • Constant liaison with Check-in, transfer desk, and other related areas for the smooth acceptance of passenger
  • Liaises with check-in, transfer desk, and support Airport Services Supervisor in all areas
  • Escort and direct Arriving / departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding fates etc.
  • Assist duty officer to handle company material and records
  • Liaison with GHA for quick processing of hotel and transfer passengers
  • Work with GHA and ensure smooth passenger handling
  • Assist passengers in regards to entry requirements, visas, residence permits etc.
  • Ensure passengers are assisted smoothly through airport facilities
  • Performs other related duties, as assigned, for the purposes of ensuring the efficient and effective function of the work unit.
  • About You :

    You will need to hold a Bachelor's Degree, trade or vocational qualification with 3 years of job related experience in customer service and at least 1 year in Airport operations.

    You will have strong knowledge and hands on experience in systems related to DCS , ticketing and reservation like Amadeus.

    To be successful in this role, you will need to possess strong planning / organizing and problem solving skills. You will need to cope with pressure and manage demanding environment, with excellent English communication (written and spoken).

    قدِّم طلب ترشيحك
    قدِّم طلب ترشيحك
    بريدي الالكتروني
    بالنقر فوق "متابعة"، عطي نيوفو الموافقة على معالجة بياناتي وإرسال تنبيهات البريد الإلكتروني لي، وفقًا لسياسة الخصوصية الخاصة بنيوفو. يمكنني إلغاء اشتراكي أو سحب موافقتي في أي وقت.
    استمارة الطلب