Reservation Agent
Millennium Hotels and Resorts
Muscat, Masqaţ, Oman
منذ 30 يوم

Wee to our World

Our Vision at Millennium & Copthorne Middle East and Africa is to be the preferred hotelpany for our guests, colleagues, and owners while achieving exceptional growth.

We have an Ambition to operate 100 preferred hotels by year 2020.

Job Location

The Grand Millennium Hotel Muscat is the flagship of the Grand Millennium Brand. The Hotel is a Shariapliant with seven (7) F&B outlets, Spa and Recreation and a total of 328 rooms and apartments.

It is located next to the Muscat Grand Mall.

Key Responsibilities

  • Sell the hotel groups products and services using up-selling and suggestive selling techniques.
  • Promote the Hotel's products and services.
  • Maintain a high level of product and service knowledge about all Millennium & Copthorne hotels in your region.
  • Record and process reservations made by phone / fax / email.
  • Accept wait list reservations.
  • Process amendments to reservations such as extensions, early departures etc.
  • Manage "no show" reservations by investigation and recording of same.
  • Record special billing arrangement for groups and conventions.
  • Liaise with Front Office Manager or Finance Manager for all reservations requiring credit approval.
  • Must have at least 2 years of experience in 5 Star or Similar Hotel property
  • Fluent in English reading and writing
  • Should be able to multitask and to work under pressure
  • Must haveputer skills and able to use Opera System
  • قَدِّم طلبك ترشيحك
    قَدِّم طلبك ترشيحك
    بريدي الالكتروني
    بالنقر فوق "متابعة"، عطي نيوفو الموافقة على معالجة بياناتي وإرسال تنبيهات البريد الإلكتروني لي، وفقًا لسياسة الخصوصية الخاصة بنيوفو. يمكنني إلغاء اشتراكي أو سحب موافقتي في أي وقت.
    استمارة الطلب